FAQs

Frequently Asked Questions (FAQ)

Q: When will my order ship?
A: If your product is in stock, your order will ship within 3–5 business days from your order date.

Q: Do you accept returns?
A: We do not accept returns unless the product was damaged or defective upon receipt.

Q: Can I exchange my order?
A: Exchanges are considered on a case-by-case basis. Reach out and we’ll do our best to accommodate you.

Q: How can I get in touch with someone about my order?
A: Email us at shop@caribbeing.com.
For a more immediate response, contact hello@caribbeing.com.

Q: When will this item be back in stock?
A: We produce in small batches, so restocks may take a little time. Once an item is restocked, we typically ship it within 2–3 business days.
Thank you for your patience, understanding, and for supporting a BLACK-OWNED BUSINESS.

Q: I can’t wait — I need my product NOW!
A: If your order hasn’t shipped yet, we’re happy to issue a full refund. Just email shop@caribbeing.com.
Prefer a swap? Ask us about a substitution, like the same item in a different color or style.

As we say in the Caribbean, “Patience is virtue and virtue is grace.”